Data & Privacy
Your privacy is important to us. This Privacy Policy explains what information 10wen collects when you use this platform, how we use it, who we share it with and what rights you hold over your personal data.
This Privacy Policy (hereinafter the "Policy") is issued by 10wen (hereinafter "10wen", "we", "us" or "our"), the operator of the online gambling information platform accessible at https://10wen.cam (the "Platform"). This Policy applies to all users of the Platform (hereinafter "User", "you" or "your"), including visitors from Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar and elsewhere.
10wen is an information and guidance resource focused on online casino games, sports betting markets — including Pakistan cricket, PSL, ICC T20 competitions and live sports — responsible gambling tools and payment practices relevant to Pakistani users. 10wen does not operate a casino, does not accept real-money deposits and does not process bets or wagers.
We are committed to protecting the privacy and security of the personal data we process. This Policy sets out the categories of data we collect, the purposes and legal bases for processing, our data sharing practices and the rights available to you. Please read it carefully. By using the Platform, you acknowledge that you have read and understood this Policy.
This Policy should be read alongside our Terms & Conditions, which are incorporated by reference.
The following definitions apply throughout this Policy:
Any information relating to an identified or identifiable natural person, including but not limited to name, email address, IP address, device identifiers, browsing behaviour and location data.
Any operation or set of operations performed on Personal Data, including collection, recording, storage, retrieval, use, disclosure, transmission, restriction, erasure or destruction.
10wen, in its capacity as the entity that determines the purposes and means of processing Personal Data collected through the Platform.
Any third-party service provider that processes Personal Data on behalf of 10wen, under written instructions and subject to appropriate data processing agreements.
Small text files placed on your device by the Platform or third-party tools to store preferences, session identifiers and usage data.
All relevant data protection, privacy and cybersecurity legislation applicable to the processing of Personal Data in the context of the Platform's operations, including the Pakistan Electronic Crimes Act, 2016 and the Personal Data Protection Bill as enacted or amended.
10wen collects two broad categories of data: data you provide directly and data collected automatically when you use the Platform.
3.1 Data You Provide Directly
The 10wen Platform is primarily an informational resource and does not require account registration. However, where you voluntarily contact us — for example by sending a support enquiry to our email address — we may collect:
3.2 Data Collected Automatically
When you access the Platform, our servers and third-party analytics tools may automatically collect:
No financial data collected: 10wen does not collect, store or process any payment card numbers, bank account details, Easypaisa wallet numbers, JazzCash mobile account numbers, Raast IDs or any other financial credentials. Payment method references on this Platform are for contextual guidance only.
We collect Personal Data through the following means:
10wen uses the Personal Data it collects for the following purposes:
| Purpose | Data Used | Legal Basis |
|---|---|---|
| Platform operation & delivery — serving pages, ensuring functionality and platform stability | IP address, technical data, session data | Legitimate interest |
| Analytics & improvement — understanding how users navigate the Platform, identifying popular content and improving user experience | Usage data, approximate location, device data | Legitimate interest / consent |
| Support correspondence — responding to enquiries submitted via email | Name, email, message content | Contractual necessity / consent |
| Security & fraud prevention — detecting and preventing malicious activity, abusive access or unauthorised use | IP address, technical data, usage patterns | Legitimate interest / legal obligation |
| Legal compliance — complying with applicable law, court orders or regulatory requests | Any data as required | Legal obligation |
We do not use Personal Data for automated decision-making or profiling that produces legal or similarly significant effects on Users. We do not use Personal Data to serve targeted advertising on third-party networks.
Where applicable data protection frameworks require a lawful basis for the processing of Personal Data, 10wen relies on the following bases:
Where processing is based on consent, you may withdraw that consent at any time by contacting us at our support email. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.
10wen does not sell, rent or trade Personal Data to any third party. We may share Personal Data in the following limited circumstances:
Payment providers are not data recipients: Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank, Bank Alfalah and other payment providers referenced on this Platform receive no data from 10wen. They are mentioned solely as familiar payment context for Pakistani users and have no data-sharing relationship with this Platform.
The Platform uses cookies and similar tracking technologies to support its operation and to understand how Users engage with content. The categories of cookies we use are:
You can control or disable non-essential cookies through your browser settings. Note that disabling cookies may affect your experience on the Platform. Consult your browser's help documentation for guidance on cookie management.
We retain Personal Data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Applicable Law. Our general retention approach is as follows:
When Personal Data is no longer needed, we delete it securely or anonymise it so that it can no longer be linked to any individual.
10wen implements technical and organisational measures appropriate to the risk presented by the processing activities carried out on the Platform. These measures include:
No method of transmission over the internet is completely secure. While we take reasonable precautions, we cannot guarantee absolute security against all threats. In the event of a data breach that poses a significant risk to affected individuals, we will take prompt action in accordance with Applicable Law.
Subject to the requirements of Applicable Law, you may have the following rights in relation to your Personal Data held by 10wen. To exercise any of these rights, contact us using the details in Section 15.
You may request confirmation of whether we hold Personal Data about you and, if so, a copy of that data and information about how it is used.
You may request correction of inaccurate or incomplete Personal Data held about you.
In certain circumstances, you may request the deletion of Personal Data where there is no compelling reason for its continued processing.
You may request that we restrict the processing of your Personal Data in certain situations, for example while an accuracy dispute is resolved.
You may object to processing carried out on the basis of legitimate interests, including for analytics purposes. We will cease unless compelling grounds override your objection.
Where processing is based on consent or contract and carried out by automated means, you may request your data in a portable format.
We will respond to verified rights requests within a reasonable timeframe consistent with Applicable Law — typically within 30 calendar days, or such longer period as law permits where the request is complex. We will not charge a fee for exercising rights requests unless the request is manifestly unfounded or excessive.
The Platform is strictly for adults only. Access by persons under 18 years of age — or under the higher minimum required by any operator or license jurisdiction that the User intends to engage with — is prohibited.
10wen does not knowingly collect Personal Data from minors. If we become aware that Personal Data has been inadvertently collected from a person under the minimum age, we will delete that data promptly. If you believe a minor has provided Personal Data to 10wen, please contact us immediately at our support email.
The Platform is accessible globally, and some of our third-party service providers — including hosting and analytics providers — may process Personal Data in jurisdictions outside Pakistan. Where data is transferred internationally, we take steps to ensure appropriate safeguards are in place, which may include:
By using the Platform, you acknowledge that your data may be processed outside Pakistan. We remain responsible for ensuring that any such transfers comply with the safeguards described above.
10wen may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements or Platform functionality. Revised versions will be published on this page with an updated effective date. Material changes will be signalled by a prominent notice on the Platform where reasonably practicable.
Your continued use of the Platform following the publication of a revised Policy constitutes your acknowledgment of the changes. We encourage you to review this Policy periodically.
If you have any questions, concerns or requests regarding this Privacy Policy or the way we process your Personal Data, please contact us. We will respond in English; Urdu-language assistance may also be available upon request.
Data Controller: 10wen
Platform: https://10wen.cam
Support Email (plain text — not a clickable link):
[email protected]
Response Target: Within 48 hours on business days for general enquiries; within 30 calendar days for formal rights requests as required by Applicable Law.
For related policies, please also review our Terms & Conditions and our Responsible Gambling guidance.
Privacy at a Glance
These highlights summarise what 10wen commits to on data and privacy. They complement — but do not replace — the full Policy above.
10wen does not sell, rent or trade personal data to any third party under any circumstances. Your browsing behaviour on this Platform is not monetised through data brokers or advertising networks.
We collect no payment credentials of any kind — no card numbers, no Easypaisa wallet IDs, no JazzCash mobile numbers, no bank account details. Payment references on this Platform are informational only.
All data transmitted between your device and the 10wen Platform travels over encrypted HTTPS connections. We enforce modern TLS standards across the entire Platform — no plain HTTP.
You can request access to your data, ask for corrections, object to processing or request deletion. We respond within 30 calendar days and do not charge fees for good-faith rights requests.
We apply defined retention periods to each category of data we hold. Technical logs are cleared within 12 months; support correspondence within 24 months. Data not needed is deleted or anonymised.
We maintain a data processing table in Section 5 of this Policy that maps each purpose to the data used and the legal basis applied. No hidden processing — what we do is documented here.
Continue Exploring
You've reviewed our Privacy Policy. Explore the rest of the 10wen platform — from game guides and responsible gambling resources to bonus term explanations and full platform T&C.
Return to 10wen's homepage for game guides, payment information and responsible gambling tools.
Go to HomepageRead the full Terms & Conditions governing your use of the 10wen information platform.
Read TermsLearn about deposit limits, self-exclusion tools, loss controls and responsible play guidance.
Read the GuideQuick answers to common questions about 10wen, data handling, bonuses and platform features.
View FAQ